Support
We are here to help.
Write to us and a person on the Timer team reads it. We reply as soon as we can, and every message gets an answer.
01 Write to us
One address, read by a person.
Write from the email address you use for Timer, so we can find your account straight away.
02 What to include
A few details and we can start at once.
- WhatWhat you were trying to do, and what happened instead, in your own words.
- WhereThe web app, iPhone, Android, WhatsApp, or a connected assistant.
- WhenRoughly when it happened, and your time zone.
- PictureA screenshot, if you have one.
Never send a password, a full card number or a sign-in code. We will never ask for one.
03 Connected assistants
You stay in control of every assistant you connect.
Each assistant sees and does only what you allowed when you connected it: read only, or read and write.
To disconnect one, sign in and open Connected assistants. Choose the assistant and press Disconnect. Its access ends at once.
When an assistant connects, we also send you an email with a link to the same page, so you can disconnect anything you do not recognise.
04 Policies and security
The rules, in writing.
- Your data
Privacy
What we keep, why, and how to have it removed.
- Using Timer
Terms
The agreement between you and Timer.
- Security
Trust and security
How Timer protects your company, and where to report a security problem.
- Everything else
Press, partners and careers
Other ways to reach the team.
Get started
The future belongs to organizations that remember.
For companies of 50 people or more.