Timer for your business
CRM, automation and AI for manufacturers and distributors.
Timer runs manufacturers and distributors on one system: CRM, quotes, purchase orders, supplier follow-up, engineering changes and invoices, with AI.
01 What it does
What is the right CRM and software for manufacturers and distributors?
Timer runs a manufacturer, distributor or wholesaler on one system: a built-in CRM for customers and quotes, the order desk inbox, supplier follow-up, catalog and stock, engineering approvals and invoices, with Pallas, Timer's AI, drafting the next step for a person to approve.
The ERP knows the part number. Timer remembers the customer: the price promised, the revision approved, the quote still waiting for a PO.
02 A working day
What does a Tuesday at a manufacturer or distributor look like on Timer?
On Timer, inside sales, the order desk, purchasing and engineering work from one record of every customer and supplier, so every quote, PO and late delivery lands where the next person will look.
Every promise that day landed on a record, and nothing reached a customer without a person's yes.
03 CRM or ERP
Do manufacturers and distributors need a CRM, an ERP, or both?
Most need both jobs done: the ERP counts stock, runs production orders and keeps the ledger, and Timer runs everything around the order, from the RFQ to the paid invoice, on one record per account.
Timer works beside the ERP from day one, with nothing switched off. A smaller distributor or wholesaler that has outgrown spreadsheets runs its catalog, stock, quotes and invoices in Timer.
| What the business needs | In Timer |
|---|---|
| Customers, buyers and ship-to contacts | Included |
| RFQs and quotes as a pipeline with values | Included |
| Purchase orders read from email, PDF and scans | Included |
| Catalog, SKUs, stock and reorder points | Included |
| Supplier confirmations and lead times | Included |
| Engineering changes, approvals and e-signatures | Included |
| Invoices and overdue follow-up | Included |
| New accounts found and scored | Included |
| Answers from your own records, with sources | Included |
04 Quotes
How do I answer RFQs faster and follow up on every quote?
Timer turns every RFQ into an open deal with its value. Pallas drafts the quote from your catalog and the customer's past orders, a person checks the margin and sends it, and a Flow brings back every quote that goes quiet.
A quote nobody follows up is a price handed to a competitor to beat.
05 Purchase orders
Can AI read purchase orders and RFQs, and what happens when a line does not match?
Yes. Pallas, Timer's AI, reads purchase orders and RFQs that arrive as emails, PDFs, spreadsheets and scans, files each one on the right customer next to its quote, and flags any line that differs. A person on the order desk confirms before anything is entered.
It takes the re-typing out of order entry, not the judgment. Price lists, drawings and customer terms stay in the EU, isolated to your organization and never used to train AI models. More on how Timer handles data.
06 Handover
What happens to my buyers and their pricing when a sales rep leaves or retires?
On Timer the accounts stay with the company. Every quote, pricing exception, substitution and promise a rep made sits on the customer record with its source, so the replacement inherits the relationship on day one.
Independent reps selling your lines work the same way: Permissions decide which customers each one sees, and every note they add stays on the company's record.
07 Engineering changes
How do I prove who approved an engineering change, and which revision we shipped?
Timer runs every engineering change through Approvals: the customer's request, the new drawing revision, who approved it and when, signed, dated and attached to the item and the customer. The answer is a record, not someone's memory.
A smaller manufacturer with no PLM gets a change log of revisions, approvers and dates, with no spreadsheet to maintain. Read the manufacturing case study for one shared context across every team.
08 Cost
How much does Timer cost for a manufacturer or distributor?
A manufacturer or distributor runs on Timer Business Essential, from €200 a month for the company. Billed monthly, with no contract.
Set it against one order won from a quote that would have gone quiet. The company's memory exports in full if you ever leave. Get started and a person sets up the account with you.
09 Start
How does a manufacturer or distributor start on Timer?
A manufacturer or distributor starts on Timer by connecting the mail, calendar and drive it already uses, order desk inbox included. Timer reads them from day one, with nothing to migrate and nothing to tag.
Start with the quotes already out. Some are orders nobody has chased yet.
Get started
The future belongs to organizations that remember.
For companies of 50 people or more.