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Timer for your business

Law firm software: CRM, client intake, automation and AI.

Timer runs a law firm on one system: CRM, client intake, engagement letters with e-signature, deadlines, invoices and AI, on one memory of every client.

01 What it does

What software should a law firm run on?

Timer runs a law firm on one system: a built-in CRM for prospects and clients, matters with their tasks and deadlines, engagement letters with e-signature, documents, invoices and follow-up of unpaid fees, with Pallas, Timer's AI, working across all of it on one memory of the firm.

CLIENTSA built-in CRMContacts, Companies and Deals keep every prospect and client on one record.
MATTERSEvery matter with an ownerProjects, Tasks and Calendar hold each matter's work, its dates and the lawyer responsible.
SIGNEngagement letters signed onlineEngagement letters, fee proposals and powers of attorney come back signed, dated and attached to the client.
DOCUMENTSDocuments and precedentsDrafts, signed versions and the firm's templates, found by asking in plain words.
FEESInvoices that get paidThe invoice goes out when the work is signed off, and an unpaid fee is followed up whether or not anyone remembers.
ANSWERSPallas, with sourcesAsk what was promised to a client, and the answer comes from the firm's records with its source.

One record per client, from the inquiry to the last invoice, so nobody types a name, a fee or a promise twice.

02 A day at the firm

What does a Tuesday at a law firm look like on Timer?

On Timer, partners, associates, paralegals and the front office work from one record per client, and Timer does the remembering.

08:30The morning listThe managing partner opens the week: three deadlines, two engagement letters still unsigned, one invoice overdue.
09:10Last night's inquiryA business owner wrote at 21:40 about a lease dispute. Pallas drafted the reply with a consultation time, and the associate approves it.
11:00The client meetingA shareholder agreement review is transcribed, and the promise to send the draft by Friday becomes a dated task for the associate.
14:30The engagement letterYesterday's consultation becomes a letter from the firm's template with the agreed fees. It comes back signed before five.
16:15Opposing counsel writesTimer files the email on the matter and proposes a task for the reply.
18:20Closing upThe draft is signed off, the invoice goes out, and tomorrow's client update is already drafted.

Nothing depended on someone remembering, and nothing reached a client without a lawyer's yes.

03 When a lawyer leaves

What happens to a client's matters when a lawyer or partner leaves the firm?

On Timer the client's history stays with the firm: every matter, promise, signed document, invoice and deadline sits on the client's record with its source, so the lawyer who takes over inherits all of it on day one.

MONDAYA partner has resignedThe lawyer taking over opens each of the partner's clients. Everything below is already there.
OPENEvery open matterIts status, its documents and the next step, in one list.
PROMISESWhat was promisedMade in emails, calls and meetings, each with its date and source.
SIGNEDWhat was signedEngagement letters, powers of attorney and agreements, dated and attached.
FEESWhere the money standsWhat was invoiced, what is paid and what is still owed, client by client.
NEXTWhat is due nextDeadlines and tasks, reassigned to the new lawyer.

Clients follow the lawyer who remembers them. When the history lives in one partner's inbox, the firm keeps the file and loses the client. On Timer the new lawyer writes that same week already knowing what was promised in March. Read how a professional services firm keeps what its people know.

04 Client intake

How do I stop new client inquiries from going cold?

Timer puts every inquiry on a contact with an owner the moment it arrives: a Flow assigns the right lawyer, Pallas drafts the reply with a consultation time, and the engagement letter goes out for e-signature once the client agrees.

01InquiryThe website form lands on a new contact, with what the person wrote.
02ReplyA Flow assigns the lawyer for that kind of matter, and Pallas drafts the reply with a link to book the consultation.
03EngagedAfter the consultation, the engagement letter and fee proposal go out for e-signature from the firm's template.
04OpenedWhen the signed letter comes back, a Flow sets the first tasks for the lawyer on the matter.

The person who writes at night about a dismissal or a lease has often written to other firms too, and the reply waiting in the morning with a consultation time is the one that gets answered. Signatures records every signer, date and step, and under the EU eIDAS Regulation an electronic signature cannot be denied legal effect solely because it is electronic.

05 CRM or practice management

What is the difference between a law firm CRM and practice management software?

A law firm CRM handles the client before the matter, and practice management handles the matter itself, so most firms pay for two systems that each keep a copy of the client. Timer runs both on one record, so a prospect becomes a client and then a matter without anyone retyping the history.

What a law firm runs on Timer
What the firm needsIn Timer
Inquiries and prospects in a pipelineIncluded
Engagement letters, fee proposals and powers of attorney with e-signatureIncluded
Matters with tasks, dates and the responsible lawyerIncluded
Documents, templates and signed versions on the clientIncluded
Promises from emails and meetings, with their sourceIncluded
Invoices, payments and follow-up of unpaid feesIncluded
Who sees which client, set in PermissionsIncluded

06 Automation

Which law firm work should I automate first?

Start with the work that loses clients or fees when nobody remembers it: inquiries, engagement letters, deadlines, client updates and unpaid invoices. In Timer each one is a Flow, and the firm decides which run on their own.

INQUIRYInquiries answered the same dayEach one lands on a contact with an owner and a reply drafted.
ENGAGELetters that come back signedAn unsigned engagement letter is followed up after the number of days you choose.
DATESDeadlines nobody forgetsEvery date a lawyer sets, and every promise made in a meeting, becomes a task with a reminder.
UPDATEClients kept informedPallas drafts the update from what happened on the matter, and the lawyer sends it after one read.
FEESFees collected without chasingSigned-off work is invoiced, and an unpaid invoice is followed up until it is paid.

Every Flow waits for a lawyer's yes until the firm decides it may run on its own.

07 AI and confidentiality

Is it safe to use AI with client information at a law firm?

Yes, when the AI works inside the firm's own system. Pallas, Timer's AI, answers from the firm's records with the source of every answer, and client data stays in the EU, isolated to the firm's organization and never used to train AI models.

ASKWhat did we promise this client at the last meeting?Answered from the transcript, with the line it came from.
ASKWhich matters have a deadline this month?A list by lawyer, each one linked to its matter.
ASKWhich clients still owe fees from last quarter?Answered from the invoices and payments, with each client linked.

Professional secrecy is a reason to keep client matters out of public chat tools, not a reason to work without AI. In Timer, Permissions decide which lawyer sees which client, nothing reaches a client until a lawyer says yes, and Timer Seal records every consequential action. Read how Timer handles data.

08 Cost

How much does Timer cost for a law firm?

A law firm runs on Timer Business Essential, from €200 a month for the firm. Billed monthly, with no contract.

Business Essential€200/moStarting price, for the whole firm: partners, associates, paralegals and the front office on one memory.

Weigh it against one client lost to an unanswered inquiry, or one engagement letter that never came back signed. The firm's memory exports in full if you ever leave. Get started and a person sets up the firm's account with you.

09 Start

How does a law firm start on Timer, and will the lawyers use it?

A law firm starts on Timer by connecting the mail, calendar and files its lawyers already use, with nothing to migrate and nothing to tag, so lawyers keep working in the inbox they know.

01ConnectGmail, Outlook or any IMAP mail, Google or Apple Calendar, Google Drive, WhatsApp and Zoom. Nothing is switched off.
02Bring the clientsImport the client list from a spreadsheet. Timer proposes the column mapping and previews it before anything is written.
03Turn on one FlowStart with inquiries and engagement letters, where new clients are won or lost.
04Decide what runs aloneEverything waits for a lawyer's yes until the firm decides a step may run on its own.

Start with the inquiries already in your inbox: each one is a client still choosing a firm.

Keep every client's history with the firm

Connect the firm's mail and calendar today. Timer builds each client's record from what you already have, drafts the reply to every new inquiry, and keeps every promise with the firm when a lawyer moves on.

Get started

The future belongs to organizations that remember.

For companies of 50 people or more.