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Timer for your business

Dental clinic software: CRM, recall, automation and AI.

Timer runs a dental clinic on one system: patient CRM, treatment plan follow-up, recall automation, consent forms with e-signature, invoices and AI.

01 What it does

What software should a dental clinic run its business on?

Timer runs the business side of a dental clinic on one system: a built-in CRM for patients and treatment plans, consent forms with e-signature, recall and follow-up automation, invoices and payments, with Pallas, Timer's AI, working across all of it.

PATIENTSEvery patient on one recordHistory, open treatment plan, messages, signed forms and payments, on the same record as the phone number.
PLANSTreatment plans that get an answerEach quote is a deal with a value, and it stays in sight until the patient says yes.
CONSENTForms and e-signaturesMedical history, informed consent and the payment plan, signed, dated and attached to the patient.
FLOWSAutomation you set onceWhen this happens, do that: recall, reminders and follow-ups run whether or not anyone remembers.
MONEYInvoices and stage paymentsThe invoice goes out when the treatment stage is done, and open balances are followed up without anyone chasing.
ANSWERSPallas, with sourcesAsk in your own words and the answer comes from your clinic's records, with its source.

The chart knows the tooth. Timer knows the patient: the plan they are still deciding on, the consent they signed and the balance still to come.

02 A day at the clinic

What does a Tuesday at a dental clinic look like on Timer?

On Timer, the front desk, the treatment coordinator and the dentists work from one patient record, and Timer does the remembering between appointments.

08:15The morning listReception opens Timer to the open work: two treatment plans with no answer, three patients overdue for recall, one implant stage unpaid.
09:00A new patient arrives preparedHer medical history form came back signed last night, so the hygienist read it before she sat down.
11:30The implant consultationThe dentist presents a plan for two implants and a bone graft. It becomes an open deal with its value, and the patient leaves to think about it.
13:10An inquiry over lunchA whitening question arrives from the website. Pallas drafts the reply from the clinic's price list, and it goes when reception approves.
15:40The lab emailThe lab writes that a crown is ready. Timer files it on the patient and proposes the fitting appointment.
18:20Closing upThe crown fitted today is marked done, the invoice goes out, and tomorrow the patient is asked how it went.

Nothing in that day depended on someone remembering, and nothing reached a patient without a person's yes.

03 Treatment plans

How do I stop dental patients disappearing after the first consultation?

Timer puts every treatment plan on the patient's record as an open deal with its value, and a Flow follows it up: when a plan goes quiet, Pallas drafts a message from what was said at the consultation, and a person approves it before it goes.

01QuotedThe plan, its price and what worried the patient are on the record when the consultation ends.
02QuietAfter the number of days you choose with no answer, the plan moves to the treatment coordinator's list.
03DraftedPallas writes the follow-up from the consultation notes, so it answers the real worry: the cost, the time off work.
04ApprovedThe coordinator reads it, changes a line if needed and sends it.
05AcceptedConsent and the payment plan go out for signature, and the surgery date is proposed.

The other leak is the plan accepted and never scheduled. Ask Pallas which accepted plans have no appointment, and the list comes back with the value still waiting.

04 CRM or practice software

What is the difference between a dental CRM and practice management software?

Practice management software runs the chair: the chart, the x-rays and the clinical notes. Timer runs everything around the chair: inquiries, treatment plans waiting for a yes, consent, recall, invoices and follow-up, on one patient record.

The two work side by side from day one, and nothing is switched off to start.

What a dental clinic runs on Timer
What the clinic needsIn Timer
Patient history, messages and payments on one recordIncluded
Treatment plans as a pipeline with valuesIncluded
Medical history forms and informed consent with e-signatureIncluded
Recall, reminders and reactivationIncluded
Invoices, stage payments and follow-up of open balancesIncluded
Online bookingIncluded
Feedback and review requests after the visitIncluded
Answers from your own records, with the sourceIncluded

05 Automation

Which tasks should a dental clinic automate first?

Start with the work that loses money when nobody remembers it: treatment plan follow-up, hygiene recall, appointment reminders, unpaid stages and new inquiries. In Timer each one is a Flow, and the clinic decides which run on their own.

RECALLHygiene recallWhen a patient's recall date passes with nothing booked, they land on the recall list with the invitation drafted.
REMINDFewer no-showsReminders go out before every appointment, and a reply asking to move it lands with reception.
REACTIVATEPatients who drifted awayPatients not seen for the period you choose get a personal message written from their own history.
INQUIRYNew inquiries answered fastA message from the website lands on a contact with a reply drafted, while the patient is still looking.
PAYStage payments collectedWhen an implant or orthodontic stage is marked done, the invoice goes out and an open balance is followed up.
REVIEWFeedback after the visitThe day after treatment the patient is asked how it went, so an unhappy patient talks to you, not to a review site.

Every Flow waits for a person's yes until the clinic decides it may run on its own.

06 AI and patient data

Can AI answer questions from my dental clinic's own records, and is patient data safe?

Yes. Pallas, Timer's AI, answers from your clinic's own records and shows the source of every answer, and patient data stays in the EU, isolated to your clinic's organization and never used to train AI models.

ASKWhich implant patients still owe a stage payment?Answered from the invoices and payments, with each patient linked.
ASKWhat did we quote for the bridge in March?The quote, the signed plan and the email it went out with, side by side.
ASKWho is overdue for recall and has not replied twice?A list the front desk can work through before lunch.

Nothing reaches a patient until someone at the clinic says yes, and every consequential action is recorded by Timer Seal. Read more on how Timer handles data.

07 Several clinics

Can one system run a dental group with several clinics?

Yes. Timer puts every clinic in the group on one memory, so a patient seen in two locations has one history, and Permissions decide who sees what in each clinic.

The owner asks across the group in plain words: which clinic has the most treatment value waiting, where recall is slipping. When a treatment coordinator leaves, the replacement inherits every open plan.

A group starts the same way as one clinic: get started and a person sets up every clinic's account with you.

08 Cost

How much does Timer cost for a dental clinic?

A dental clinic runs on Timer Business Essential, from €200 a month for the practice. Billed monthly, with no contract.

Business Essential€200/moStarting price, for the whole practice: dentists, hygienists, reception and the treatment coordinator on one memory.

Weigh it against the treatment plans on your list still waiting for a yes. The clinic's memory exports in full if you ever leave. Get started and a person sets up the clinic's account with you.

09 Start

How does a dental clinic start on Timer?

A dental clinic starts on Timer by connecting the mail, calendar and WhatsApp it already uses, and Timer reads them from day one, with nothing to migrate and nothing to tag.

01ConnectGmail, Outlook or any IMAP mail, Google or Apple Calendar, Google Drive and WhatsApp. Nothing is switched off.
02Bring the patientsImport the patient list from a spreadsheet export. Timer proposes the column mapping and previews it before anything is written.
03Turn on one FlowStart with treatment plan follow-up, because that is where the money is already waiting.
04Decide what runs aloneEverything waits for a person's yes until the clinic decides a step may run on its own.

Start with the plans already waiting for a yes. They were money before Timer arrived.

Get your open treatment plans answered

Connect the clinic's mail and calendar, bring in the patient list, and let Timer follow up every treatment plan still waiting for a yes. Pallas drafts, your team approves.

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