Timer for your business
Private clinic software: CRM, follow-up, automation and AI.
Timer runs a private clinic on one system: CRM, intake and consent forms, follow-up automation, invoices and AI, for physio, aesthetics and therapy.
01 What it does
What software should a private clinic run its business on?
Timer is an automation system with a built-in CRM that runs a private clinic on one patient record: intake and consent signed before the visit, follow-ups that happen without anyone remembering, invoices and payments, and Pallas, Timer's AI, across physiotherapy, aesthetics and therapy.
A clinic rarely loses patients in the treatment room. It loses them between appointments, and that is the part Timer runs.
02 A day at the clinic
What does a Thursday at a private clinic look like on Timer?
On Timer, reception, the physiotherapists, the aesthetic practitioner and the therapist work from one patient record, and Timer tracks what has to happen between visits.
Nothing that day relied on a sticky note at reception, and nothing reached a patient without a person's yes.
03 Plans of care
How do I stop patients dropping out before their treatment plan is finished?
Timer keeps each plan of care on the patient's record, sessions agreed against sessions booked, and when nothing is booked next, Pallas drafts a message from the patient's own plan for a person to approve.
Prepaid packs leak the same way. Ask Pallas who paid for a pack and has nothing booked, and the list shows each patient with the sessions they have already paid for.
04 CRM or practice software
Do I need a CRM for my clinic, or is practice management software enough?
Practice management software keeps the diary and the clinical notes; a CRM keeps patients coming back. Timer is a CRM with the clinic's day built in: bookings, forms, consent, invoices and follow-up on one patient record instead of five tools.
In Timer that is Contacts and Deals, the built-in CRM, with Flows, Forms, Signatures, Bookings, Reviews, Invoices and Payments on one memory, and Pallas across all of it. Clinical notes kept in another system can stay there: nothing is switched off to start.
| What the clinic needs | In Timer |
|---|---|
| Patient history, messages, photos and payments on one record | Included |
| Plans of care and session packs, sessions paid against sessions booked | Included |
| Intake forms and informed consent with e-signature | Included |
| Reminders, rebooking and reactivation | Included |
| Invoices to self-pay patients and insurers, with open balances followed up | Included |
| Online booking | Included |
| Review requests after the last session | Included |
05 Automation
Can I automate patient follow-up without hiring more reception staff?
Yes. In Timer each follow-up is a Flow, so forms, reminders, rebooking, late inquiries, reactivation and review requests stop depending on someone at the desk remembering, and the clinic decides which wait for a person's yes.
Reception stops being the clinic's memory and goes back to the people in the waiting room.
06 AI and patient data
Is it safe to use AI with patient data in a private clinic?
With Timer, yes: Pallas, Timer's AI, answers from your clinic's own records and shows the source, and patient data stays in the EU, isolated to your clinic's organization and never used to train AI models.
Pallas proposes and a person approves: nothing reaches a patient until someone at the clinic says yes, and every consequential action is recorded by Timer Seal. The clinic's memory exports in full. Read how Timer handles data.
07 When people leave
What happens to my patients when a therapist leaves the clinic?
On Timer, the patients stay with the clinic: every history, open plan of care, unused session and promise made is on the clinic's memory, and whoever takes over the caseload inherits all of it on the day.
Ask Pallas what the departing physiotherapist promised and to whom, and the handover is a list, not a guessing game.
Physiotherapy, aesthetics and therapy under one roof share one memory, and Permissions decide who sees what: reception sees a therapy client's appointments and invoices, and the therapist's notes stay with the therapist.
08 Cost
How much does Timer cost for a private clinic?
A private clinic runs on Timer Business Essential, from €200 a month, billed monthly with no contract.
Set it against the sessions on your list that were paid for and never booked. Get started and a person sets up the clinic's account with you.
09 Start
How does a private clinic start on Timer?
A private clinic starts on Timer by connecting the email, calendar and WhatsApp it already uses, and Timer reads them from day one, with nothing to migrate and nothing to tag.
Begin with the patients who walked out without a next date. They already wanted to get better.
Get started
The future belongs to organizations that remember.
For companies of 50 people or more.